Resources
The Office for Customer, ICT and Digital Transformation leads and develops the implementation of a more contemporary customer, ICT and digital platform that will drive digital transformation, support the modernisation of the public sector, harmonise technologies and change the way we do business to make government services more efficient, effective and accessible to all South Australians.
Customer, ICT and Digital Transformation initiatives are expected to improve the government’s current ICT service delivery, drive economic development, improve delivery of information and deliver value for money.
The Office is delivering digital leadership through the implementation of the South Australian Government's ICT strategy, SA Connected.
We support the digital transformation agenda of agencies by setting direction and providing resources. Transformation activities are then led by agencies.
A set of reports which in combination form a picture of the Government landscape over a range of areas.
Open Data delivers transparency, supports collaboration between private and public sector and encourages informed participation in Government by citizens.
Across government policies and guidelines to support agencies in meeting their business needs and delivering services to their customers.
Ensuring public sector agencies evaluate cloud services in every new or reformed ICT sourcing, procurement, or market approach.
Responsible Parties should implement procedures to monitor and maintain compliance to applicable statutory, regulatory and contractual security requirements.
In September 2013, the Premier announced a Declaration of Open Data to make government data open by default, and make this information available for use by business and the community.
The Premier's Digital by Default Declaration commits agencies to digitally transform their services. The Office for ICT and Digital Transformation is helping put the declaration into practice.
This section is for SA Government agencies seeking exemption from ICT policies and contracts.
These policies relate to ICT security and include supporting guidelines and templates related to the Information Security Management Framework (ISMF).
Creating awareness of some of the opportunities that social media presents for government, as well as making agencies and staff aware of how to manage the risks.
This section contains policies and guidelines relating to SA Government domain names and website server and application security.
The Office for Customer, ICT and Digital Transformation works with agencies to enhance the resilience and security of ICT systems, recognising that trust and confidence is fundamental to uptake.
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